Virtual Assistant Rates

What's the turnaround time for work?

This will be discussed and agreed prior to the assignment starting.

Am I required to purchase a minimum number of hours?

No, the advantage of working with a Virtual Assistant is flexibility.  It is important to note that there is a minimum charge of 1 hour.

I know I need X number of hours but the ones listed don't suit my needs!

I offer a range of packages to suit but I can also tailor packages to suit your needs and requirements.

If I choose a package but I don't use all of hours, can they be carried over?

Unfortunately not, packages are to be used within the month, any unused hours cannot be carried over.

What if I need to go over my set number of hours?

If you exceed your package hours, the pay as you go hourly rate is £40.00 per hour. 

What are the payment terms?

Payment for retainer packages are to be made in advance.

Any additional hours will be invoiced at the end of the month and payment is due 7 days from date of invoice.  

How do I pay?

Payment is made by BACS. 

Additional charges

• An additional charge of £7.50 per hour will be made for onsite support (minimum of 2 hours).
• Urgent work that requires an immediate turnaround will be charged at £50.00 per hour.
• Work to be completed outside of standard working hours, will be charged at £50.00 per hour.
• Mileage will be charged at £0.45 per mile.
• Additional costs will be incurred for postage, stationery, printing, phone calls and faxing.